Find Answers
Get answers to frequently asked questions here.
Payment
We accept various payment methods, including credit/debit cards, electronic funds transfer, and other secure online payment options. Details will be provided during the booking process.
Yes, our website follows industry-standard security protocols to ensure the safety of your payment information. We use secure and encrypted connections to protect your data.
Refund policies vary by tour. Please review the terms and conditions during the booking process or contact our customer support for information on the cancellation and refund policy applicable to your reservation.
Our listed prices typically include all major costs associated with the tours. However, check the specific tour details for any optional extras or activities that may have additional charges.
Payment details, including due dates, will be outlined during the booking process. In most cases, a partial or full payment is required to secure your reservation.
Reservation
You can easily make a reservation through our website by selecting your desired tour, choosing the date and number of participants, and completing the online booking process. Alternatively, you can contact our customer support for assistance.
Modification and cancellation policies vary by tour. Please review the terms and conditions during the booking process, or reach out to our customer support for assistance with changes to your reservation.
We strive for transparency, and our listed prices typically include all major costs. Check the specific tour details for any optional extras or activities that may have additional charges.
Weather
Weather conditions vary by destination and time of year. You can check the current weather on reliable websites or apps closer to your travel date for the most accurate information.
It’s advisable to pack based on the forecast. Bring layers, appropriate clothing, and any specific items needed for extreme conditions. Check the weather forecast for your destination closer to your departure date.